Dufry extends concession agreement with Malta International Airport

Travel retail operator Dufry has signed an extension to its concession contract to operate three stores at Malta International Airport, increasing its commercial space by more than 20%.

The new contract commences January 2019 and ends December 2026. The contract renewal includes a substantial investment for the extension and remodeling of the current walk-through departures store, as well as an arrivals store and a last-minute shop.

On completion of the renovation works, the main departures store commercial area will cover around 1,400m² (15,000ft²) and will be located on the first level of the airport’s departure hall. The renovation of the main store will include an improved walk-through passenger flow and will increase the space by 420m² (4,520ft²).

The product offering will include beauty, liquor, confectionery, tobacco, souvenirs and toys. A beauty studio has been incorporated into the new store design for passengers to try products before they buy. To help create a sense-of-place, Dufry will incorporate a ‘Spirit of Malta’ area in the main departures store, with a selection of local products from the island.

The renovation works will begin this autumn with completion scheduled for April 2018. The process will be carried out in phases to ensure minimal disruption to passengers, with the store remaining open throughout the renovation period.

Dufry currently operates a retail space of 1,326m² (14,270ft²) at Malta International Airport, spread across four stores and has been a key driver of Malta International Airport’s non-aeronautical revenue since commencing operations in 2005.

Pedro Castro, division CEO for Southern Europe and Africa, Dufry, said, “We are delighted to have signed this agreement and to have the opportunity to continue working with this great airport partner. We thank them for their confidence in Dufry to be part of the airport’s development.

“We are positive that our joint collaboration and planning will offer passengers a happy and memorable experience when travelling through Malta International Airport.”

Alan Borg, CEO of Malta International Airport, added, “In recent years, we have been putting more effort in transforming the airport journey into an experience that delights travelers, and gives guests a first and last impression of our islands. We are confident that a revamped duty-free store with a strong Maltese identity will continue to enhance the passenger experience.”