Dassault Boosts Falcon Support in Davos for WEF

Dassault Aviation’s global product support organization is kicking off its maintenance services for Falcon operators at 2019’s major business, cultural, and sporting events worldwide today at the World Economic Forum in Davos, Switzerland.

In addition to routine troubleshooting services provided by the 24/7 global Falcon Command Center, offerings include Technical Team assistance, offsite GoTeam dispatch, and its portfolio of AOG services that includes dedicated Falcon Response aircraft to transport spare parts, tools, and technicians to remote sites and provide alternative lift.

To serve Falcon crews attending the Davos event, Dassault has reinforced its support teams at Zurich International and St. Gallen–Altenrhein Airports, making available additional resources from Falcon-authorized service centers in the area and its global network of Falcon spares warehouses.

“Davos generates an exceptionally large influx of business aircraft into the Zurich region,” said Jean Kayanakis, senior v-p of the Worldwide Falcon Customer Service & Service Center Network. “We want to ensure that Falcon operators attending such global events have access to the fastest, most comprehensive and highest quality onsite support available.”

Last year, Dassault’s special event support included Davos, the FIFA World Cup in Russia, and the Winter Olympic Games in PyeongChang, South Korea.